Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we handle your data.
Information We Collect
When you visit our website or use our services, we collect information that helps us provide better financial solutions for creative businesses. This includes information you give us directly and data we gather automatically.
- Contact details like your name, email address, and phone number when you reach out to us
- Business information including company size, industry focus, and financial needs
- Website usage data such as pages visited, time spent, and interaction patterns
- Technical information including IP address, browser type, and device characteristics
- Communication records from our interactions and consultations
How We Use Your Information
We use your information to deliver personalized financial guidance and improve our services. Every piece of data serves a specific purpose in helping your creative business thrive.
We analyze your business needs to recommend suitable financial strategies and connect you with relevant resources that match your creative industry requirements.
Your contact information helps us schedule consultations, send relevant market insights, and keep you updated on financial opportunities. We also use aggregated data to understand industry trends and improve our service offerings.
Data Protection and Security
We take data security seriously. Your information is protected through multiple layers of security measures designed to prevent unauthorized access, disclosure, or misuse.
- Encrypted data transmission using industry-standard SSL certificates
- Secure servers with restricted access and regular security audits
- Staff training on data protection and confidentiality requirements
- Regular software updates and vulnerability assessments
- Backup systems with encrypted storage and controlled access
While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats.
Your Rights and Choices
Under South Korean data protection laws, including the Personal Information Protection Act, you have several rights regarding your personal data. We respect these rights and provide clear ways to exercise them.
Access and Correction: You can request copies of your personal data and ask us to correct any inaccuracies. We'll respond within 10 business days.
You can also request data deletion, though we may need to retain certain information for legal compliance or legitimate business purposes. If you want to limit how we use your data or object to certain processing activities, just let us know.
For marketing communications, you can unsubscribe at any time using the links in our emails or by contacting us directly.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do share data with trusted partners who help us deliver our services effectively.
- Financial institutions for loan applications and credit assessments
- Technology providers who maintain our website and communication systems
- Professional advisors including lawyers and auditors when necessary
- Regulatory authorities when required by law or for compliance purposes
All third parties are bound by strict confidentiality agreements and must comply with applicable data protection laws. We only share the minimum information necessary for the specific service being provided.
Data Retention
We keep your personal information only as long as necessary for the purposes it was collected. Different types of data have different retention periods based on legal requirements and business needs.
Client consultation records are typically retained for seven years after our last interaction, while marketing data may be kept for three years. Financial documents may need longer retention periods due to regulatory requirements.
When retention periods expire, we securely delete or anonymize your data unless we're legally required to keep it longer.
International Data Transfers
Some of our technology partners operate servers outside South Korea. When we transfer your data internationally, we ensure adequate protection through approved transfer mechanisms.
We use standard contractual clauses and work only with providers who demonstrate strong data protection practices. Your data receives the same level of protection regardless of where it's processed.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Most cookies are essential for basic website functionality.
- Essential cookies for website security and basic functionality
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings and choices
You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.
Policy Updates
We review this privacy policy regularly and update it when necessary to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or website notices.
Minor updates that don't materially affect your rights may be made without notice, but we always post the revision date at the top of this policy.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, we're here to help.
Email: info@sharpbrainwave.com
Phone: +82-63-288-6321
Address: 5 Singuro64Beon-gil, Giheung-gu, Yongin-si, Gyeonggi-do, South Korea